Returns & Refunds Policy
At Calm Little Minds, we want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns & Exchanges
Can I Return my Order?
Yes! We accept returns within14 daysof receiving your order, provided the item is:
–Unusedand in its original condition
–In its original packaging–Not a digital/downloadable product(digital resources are non-refundable)
How Do I Start a Return?
- Email us at [calmlittlemindsclm@outlook.com] within 14 days of receiving your order.
- Include your order number and reason for return.
- We’ll provide return instructions and the return shipping address.
- Once we receive the item and inspect it, we’ll process your refund or exchange.
Do I Have to Pay for Return Shipping?
- If the return is due to a mistake on our end (e.g., wrong item sent, damaged product), we’ll cover the return shipping.
- If you simply changed your mind, return shipping costs are the customer’s responsibility.
Refunds
When Will I Receive my Refund?
- Once we receive your returned item, we’ll inspect it and notify you.
- If approved, refunds will be processed within 5-7 business days to your original payment method.
- Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
Do You Need a Replacement?
Need a replacement? If your item arrives damaged or defective, contact us at calmlittlemindsclm@outlook.com, and we’ll send a replacement free of charge.
Non-Returnable Items
Which Items I Cannot Return?
-Digital downloads & printable products
-Gift cards
-Items returned after 14 days
Lost or Delayed Orders
My Order is Delayed or Lost. What Now?
If your order hasn’t arrived within the estimated timeframe, please check your tracking details first. If you need help, contact us at calmlittlemindsclm@outlook.com.
Questions?
Do You Have Any Questions?
We’re happy to help! Email us at calmlittlemindsclm@outlook.com
Thank you for supporting Calm Little Minds! We appreciate you!